Guides

Everything you need to run your shop on Kwimba.

Short, step-by-step guides, each done on a phone, from opening your store to your first online order and beyond.

Getting started

01Open your store in 5 minutesCreate your account, choose your shop’s web address, and start your free trial.Read the guide 02Add your productsPhotos, prices, and the sizes or colours each product comes in.Read the guide 03Bring in your existing stockTell Kwimba what is on your shelves, and get warned before you run out.Read the guide 04Make your first sale at the counterRing up a sale on your phone and take cash or M-Pesa.Read the guide

Selling online

05Share your shop link and get your first online orderWhere to share your shop, what shoppers see, and how orders reach you.Read the guide 06How M-Pesa payments reach youGet paid straight to your own till or paybill, and check the money arrived.Read the guide

Day to day

07Add staff and choose what each one can seeGive everyone their own login, and keep your costs and takings private.Read the guide 08Track and fulfil ordersConfirm an order, get paid, and hand it over, step by step.Read the guide 09Customers and invoicesSell on credit, see who owes you, and send invoices.Read the guide 10Reading your reportsYour takings, your real profit, and what is and isn’t selling.Read the guide

Growing

11Multiple locations and moving stock between themRun more than one shop or store room, each with its own stock.Read the guide 12Connect your own domainPut your online shop on a web address of your own.Read the guide

Stuck on something?

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